Frequently Asked Questions
Everything you need to know about your Canon Quartz experience
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please visit our Returns Portal to start a request.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your materials ethically sourced?
At Canon Quartz, we prioritize sustainability. We work exclusively with certified suppliers who adhere to fair labor practices and utilize high-quality, durable materials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
How should I care for my Canon Quartz garments?
To maintain the longevity of your fashion pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on each item's inner label.